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Front Office Innovation Center

  

Front Office Innovation Center
Main Street
Topsfield, MA 01983 United States
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General Information
Company Type: Private
Woman Owned: No
Minority Owned: No
Small Business: No
VA Contract: No
GSA Contract: No
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Case Study:

Case Study:Technology Helps Restore Practice Profitability
As patients adjust to paying copays at every visit, the next challenge will giving patients a clearer picture of their deductible obligations with estimation software. Modernizing access to the practice with online scheduling.This case study explains how a seven-provider primary care practice with deep financial problems worked through their challenges by leveraging technology.
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White Paper:

Faster Collections, Faster Workflow
Office automation. Technology innovation. These phrases typically have positive business connotations in almost any industry. For a medical practice, though, they might prompt skepticism, or even fear - especially if they evoke memories of a difficult conversion to an EHR or PMS that turned out not to be the perfect fit.
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Faster Collections, Faster Workflow
Office automation. Technology innovation. These phrases typically have positive business connotations in almost any industry. For a medical practice, though, they might prompt skepticism, or even fear - especially if they evoke memories of a difficult conversion to an EHR or PMS that turned out not to be the perfect fit.
Read More

Faster Collections, Faster Workflow
Office automation. Technology innovation. These phrases typically have positive business connotations in almost any industry. For a medical practice, though, they might prompt skepticism, or even fear - especially if they evoke memories of a difficult conversion to an EHR or PMS that turned out not to be the perfect fit.
Read More

Technology Tackles the Patient Payment Challenge
It's no secret that numerous trends are making it harder for practices to get paid in full for their services. But the single biggest payment challenge of recent years is fully collecting patient balances. This challenge has intensified as payers continue to shift more financial responsibility to patients. And while good technology tools to help address it are available, practices are often unaware of them and their potential benefits.
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When Patients Help Themselves, Practices Win
There is abundant evidence that American consumers prefer using self-service online tools rather than traditional channels for tasks like setting appointments and paying bills. Yet even though consumers expect to use smartphones and other digital tools to manage everything from their finances to their shopping, healthcare lags in offering selfservice technology.
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The Reputation and Online Scheduling Connection
How does a practice know if a critical review is valid feedback from a real patient - or a mistake intended for a physician with a similar name, a cranky complaint from a business associate masquerading as a patient review, or even sabotage by a competing practice? Technology can help, through an unexpected connection: Online scheduling.
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Technology Lets Staff Bring Patient Service Back
Wouldn't it be a wonderful thing - in this age of buzzwords like patient engagement and patient-centeredness - to be able to restore a bit of that human touch to your practice? You can, by relying on a surprising tool: technology. The idea that technology dehumanizes the clinical side of medicine is much-debated. But in front offices, technology clearly has the potential to do exactly the opposite, by enabling staff to provide much better service and offering more convenience.
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More Revenue from Your Billing Service with Teamwork and Technology
Recent innovations in front office technology have made the task of explaining insurance terms, calculating payments, and collecting at the time of service much easier. With the help of these tools, front office staff and billers can work together to collect more of what the practice is owed. And they can collect it faster, while also offering patients better, more convenient service.
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